Windows 11 Update Blocks Macrium Reflect: KB5083769 and KB5083631 Explained (2026)

Microsoft's recent decision to block Macrium Reflect driver as part of its vulnerable driver blocklist has sparked debate and concern among users and IT admins. While Microsoft has attributed the move to security hardening, there are underlying complexities and potential misunderstandings at play. This article delves into the issue, offering a comprehensive analysis and commentary on the situation.

The Vulnerable Driver Blocklist: A Security Measure

Microsoft's introduction of the Vulnerable Driver Blocklist in 2022 was a significant step towards enhancing Windows Security. By default, Windows 11/10 blocks compromised drivers, preventing user PCs from falling victim to malicious attacks. This proactive approach is commendable, but it has inadvertently caused issues for third-party backup applications like Macrium Reflect.

The April 2026 Patch Tuesday update (KB5083769) confirmed the blocking of the Macrium Reflect driver, leading to conflicts with the Volume Shadow Copy Service (VSS). Users encountered errors like 'The backup has failed because Microsoft VSS has timed out during the snapshot creation' or VSSEBAD_STATE. This highlights the unintended consequences of a security measure that, while noble in intent, can disrupt essential functionalities.

The PSMounterex.sys Driver: A Closer Look

Microsoft's support article provides crucial insights into the 'psmounterex.sys' kernel driver, which is now being blocked. This driver is essential for certain third-party backup applications to mount and manage disk images. The update introduces a change in behavior, blocking vulnerable versions of psmounterex.sys to protect against known vulnerabilities. This is a necessary security measure, but it raises questions about the impact on users and the potential for misunderstanding.

Impact and Workarounds

Affecting users and IT admins, the blocked driver can lead to backup application failures, error messages, and timeouts. Event Viewer may display Code Integrity errors, indicating the driver's blocking. Interestingly, Macrium had already patched the vulnerabilities in October 2023, as evidenced by its release notes. This raises the question of why Microsoft's update still causes issues.

An unofficial workaround involves a registry hack, but it's important to note that this is a temporary solution. The underlying issue lies in the complex interplay between security measures and third-party software. Users and IT admins must carefully consider the implications and potential workarounds while awaiting a more permanent resolution.

Conclusion: Balancing Security and Functionality

Microsoft's Vulnerable Driver Blocklist is a powerful tool for enhancing security, but it must be implemented with consideration for the impact on third-party applications. The blocking of Macrium Reflect driver highlights the need for careful coordination between security updates and software compatibility. As users and IT admins navigate this situation, they must weigh the benefits of improved security against the potential disruptions to essential functionalities.

This incident serves as a reminder that even well-intentioned security measures can have unintended consequences. It underscores the importance of thorough testing, user feedback, and ongoing communication between developers and users. As the digital landscape evolves, finding the right balance between security and functionality will remain a critical challenge.

Windows 11 Update Blocks Macrium Reflect: KB5083769 and KB5083631 Explained (2026)

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